Cruise Terminal Operations Assistant - Summer/Seasonal

SUMMARY
The Terminal Operations Assistant is responsible for both terminal and peripheral operations at either the Bell Street Pier Cruise Terminal (BSPCT), Pier 66 or the Smith Cove Cruise Terminal (SCCT), Pier 91. Cruise specific duties include pier delivery and traffic flow coordination, coordinating with ship's agent for passenger deliveries, and overseeing stevedore maintenance and accident claims. Other duties may include traffic control and other needs as they arise.
 
The Terminal Operations Assistant will report to the Duty Manager as well as the General Manager and Security Manager, and assist both as directed.
 
SCHEDULE/HOURS:
Seasonal employment: Late April through September with some training in early April
Friday - Sunday and Tuesday at SCCT (and every other Monday)
Saturday - Sunday at BSPCT (and a few weekdays)
Schedule may require opening the terminal for cruise operations; hours may vary depending on operational needs.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:
Cruise:
- Cruise operations overview
- Accident/incident reports
- Implement security measures as needed
- Crowd control
- Traffic Control as needed
- Other duties as assigned
 
Terminal:
- Maintenance Log
- Facility walk-through and maintenance coordination
- Inventory and stock level maintenance
- Other duties as assigned
 
SUPERVISORY RESPONSIBILITIES
None
 
QUALIFICATIONS, EDUCATION and/or EXPERIENCE
- Fast pace operational experience preferred
- Minimum high school diploma or equivalent
- Familiarity with computer and MS Office
- Knowledge of other security and operations equipment helpful but not required
 
PHYSICAL DEMANDS
- Standing and walking for two-thirds or more of time on cruise operation days
- Must be available weekends or other non-business hours as required 
- Commitment for entire cruise season required (May - September, some training in April)
 
TYPE/PAY:
Summer/Seasonal
- $16.00/hour ($15.50 with $0.50/hour retaining bonus)
- Free parking