Lost and Found

All items found inside or around the terminal will be handed over to ship security personnel on day of sailing. No lost and found item will be stored at the cruise facility. If items are lost while onboard a vessel, please contact the cruise line directly for more information.

If you sailed with Norwegian Cruise Line, guests are asked contact Guest Relations at  https://www.ncl.com/case-submission. 

If you sailed with Oceania Cruises, guests are asked to contact Guest Relations at https://www.oceaniacruises.com/corporate/contact-us.

If you sailed with Carnival Cruise Line, guests are asked to contact Carnival Cruise Line at https://www.carnival.com/post-cruise-inquiries.aspx?icid=cc_footer_post-cruise_122017.

If you sailed with Princess Cruises, guests are asked to contact Princess Cruises at https://www.princess.com/learn/faq_answer/post_cruise/saying_goodbye.jsp#lost-item-luggage.

If you sailed with Celebrity Cruises, guests are asked to contact Celebrity Cruises at https://www.celebritycruises.com/company/customer-support/help-and-faqs/post-cruise/lost-and-found.

If you sailed with Holland America Line, guests are asked to contact Guest Relations at 1 (800) 599‐8256 or via email at guestrelations@hollandamerica.com.

If you sailed with Royal Caribbean International, guests are asked to contact Royal Caribbean International at https://www.royalcaribbean.com/faq/questions/lost-forgot-item-onboard

If you would like to contact the cruise terminal management, please use the contact form found in the 'Contact Us' page. Thanks.