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Operations Assistant - Seasonal

If you're looking for a fun part-time summer job and want to learn more about cruise ship terminal operations, Cruise Terminals of America (CTA) may be the place for you! CTA is currently seeking several Cruise Terminal Operations Assistant team members to fill their seasonal, summer positions at the Pier 91 Smith Cove Cruise Terminal and at the Pier 66 Bell Street Pier Cruise Terminal.


Applications without a resume and cover letter will not be considered. Please combine the resume and cover letter into a single document and upload during the application process. Obtaining a Transit Worker Identification Credential (TWIC) card upon employment is mandatory. Please check eligibility before applying. Click for TWIC information.


The Cruise Terminal Operations Assistant is responsible for both terminal and peripheral operations at either the Bell Street Pier Cruise Terminal (BSPCT), Pier 66 or the Smith Cove Cruise Terminal (SCCT), Pier 91. Cruise specific duties include pier delivery and traffic flow coordination, coordinating with ship's agent for passenger deliveries, and overseeing stevedore maintenance and accident claims. Other duties may include traffic control and other needs as they arise.


The Cruise Terminal Operations Assistant will report to the Security & Operations Manager and Supervisor, and assist both as directed.


  • Seasonal employment: Late April through September with some training in early April

  • Thursday- Tuesday at SCCT

  • Friday - Sunday at BSPCT (and some weekdays)

  • Hours may vary depending on operational needs

  • Shift start varies depending on locations

Essential Duties and Responsibilities

    Include the following:

    Cruise Operations

  • Cruise operations overview

  • Accident/incident reports

  • Implement security measures as needed

  • Crowd control as needed

  • Other duties as assigned


    Terminal Management

  • Maintenance Log

  • Facility walk-through and maintenance coordination

  • Inventory and stock level maintenance

  • Other duties as assigned


Education &


  • Fast-paced operational experience preferred

  • Minimum high school diploma or equivalent

  • Familiarity with computer and MS Office

  • Knowledge of other security and operations equipment helpful but not required

Physical Demands

  • Standing and walking for two-thirds or more of time on cruise operation days

  • Must be available weekends or other non-business hours as required by cruise schedule

  • Commitment for entire cruise season required (May - September, some training in April)

  • Ability to lift or carry up to 20 pounds

  • $21.00 - $23.00 per hour

  • Discounts at Columbia Hospitality properties

  • Referral & End of Season bonuses

  • Same day pay through Dayforce Wallet


Compensation &


The application process can be found on the Columbia Hospitality Dayforce portal. Please follow the hyperlink Terminal Operations Assistant to apply.

How to Apply

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